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What our customers say


We work hard to make sure each and every customer is satisfied with their experiences
and are extremely proud of our customer service track-record and feedback from from clients.

We are pleased to show a few of our customer responses here.

As a spam/security precaution, email addresses have been omitted and names abbreviated to initials.

Dear K/S,
Just a note of thanks for making our holiday really excellent.
We cannot fault your services in anyway, right from the moment we were picked up from the airport until we got dropped off at the airport for our flight home. The room and accommodation was absolutely amazing and I wouldn't hesitate to book with you again as well as recommend your company to anyone I know.
Once again, thanks for making our holiday as good as it possibly could have been.
I look forward to hearing from you.
A C

Dear K & S
Thanks for allowing me and my guests the use of your apartment and for all the help you gave me due to my flight changes. I plan another holiday in Tenerife in the future and would use your apartments again.
Thanks again
D H.

Good Morning,
Once again I would like to thank you for a wonderful holiday, we liked apartment very much. Could you please let me know if this apartment is available on 8th August to 15th August 2008, if it is available could I please book it now.
Many thanks
S H

Dear K and S,
Had a fantastic holiday in your apartments. Thank you for everything! Is it possible to re-book the apartment above. Please can you tell me if the above apartment is available in October 2008. Thanks once again, hope to here from you again.
Yours sincerely,
S W

Absolutely brilliant, location and apartment.
Would love to book again for next year and are now looking at holiday dates from work.
Thanks again
L

Hi S,
We are just back from Tenerife Sur where the weather was fabulous and the apartment great. Is it possible to book for next October, arriving 21/10/2008 and departing 28/10/2008 and is the same apartment available again?
D G

Hello!
We have just got back from our weeks stay, apartment and complex was great and walk up and down hill no problem. Lovely weather and lovely break, wish we could have stayed longer. Time goes so fast when you are enjoying yourself!! If you don't mind we may contact you again in the future when we need to recharge our batteries!
Again many thanks!!
J and J!

Dear S and K
Thank you for rent of the two apartments in Los Cristianos. We all 6 persons, have a wonderfull holiday.The apartments weas verry verry nice, and all the things about to bee pick up and go back to the airport again, and cleaning off the apartment, and the laydies who bring us the towels, was perfect. We all will like to say thank you verry much. Maybe we can come back some day.
Best regards
L K N. (Denmark)
Do you have other apartments around the world ?

dear k & s,
we would like to thank you both for the use of your apartment. it was very nice and clean, comfortable. We felt it made our holiday most enjoyable. We hope to come again in the near future.
thanks again
from j & e r

Hi
Thanks for a great holiday apartment. it was excellent, looking forward to booking again next year
yours V and A D.

K & S,
Just a note to let you know that we had an excellent week in Torviscas and confirm that both the Studio and the facility was excellent and we can assure you that we will continue to contact you in the future for any holiday requirements for both ourselves and any other members of our family - Thank you again for the excellent and professional manner in which our requirements were managed.
Regards,
Terry.

S,
Just a short note to say 'thanks' for finding me a good apartment for my holiday last week.
Everything went according to plan - on arrival I found the key where you said it would be, the apartment was clean and tidy and was in the perfect location for the sort of holiday I wanted (lots of peace and quiet, but only a short walk from all the restaurants and sea front etc.).
I had a great week and am now wondering when I will get the opportunity to return. I'm hoping it will be in the new year, around Feb/March, so I will be back in touch with you to see what you have available.
Once again, many thanks.
Regards,
Tony

dear k & s
thank you for the use of the apartment for our holiday in tenerife - it was the best apartment we have had for a long time - I would have no hesitation of using you again or recommending your apartment to friends & family
many thanks
norman h

Hi S,
Well we are home now back in Bristol with the rain, I would like to thank you for letting us use the apartment for the Friday it was a great help not having to worry about our luggage and other things, although the weather wasn't too good we still managed to get a tan and we had a great time, if you ever need me to tell a future customer what your service is like just let me know and i would be more than happy to tell them.
Well many thanks and bye for now
Ian

Hello
Having returned this weekend from our holidays booked with you (see above references) we just wanted to thank you for such an excellent holiday. We were a little nervous about booking over the internet but any fears we had were proved unfounded. Indeed it was supremely efficient, the gentleman who collected (and took us back to the airport) was helpful and made us feel instantly welcome. The accommodation was perfect for us and our friends and we would have no hesitation in recommending you.
We are hoping to return to Tenerife next February time and would like to come back to you for that holiday. Indeed we believe we may need more accommodation as another couple have said they want to come!
Do you have any accommodation which is two beds (possibly two bathrooms) suitable for our family (our son would be coming this time !) We did particularly like the location, near enough to the bars and restaurants to be walking distance but far enough away to be quiet at night.
Any suggestions would be gratefully received. Do you have a brochure?
In any event many thanks once again.
J and J P (and R)

Dear S,
A short note of thanks for organising / facilitating our recent stay at Olivos
I do have to admit it was a new experience and to some extent a leap of faith for my wife and I to move away from the traditional holiday tour operators and utilise your services via the internet. Any worries we might have had were quickly dispelled when we were met at the airport by Mick who took us to the apartment. The apartment itself was exactly as you described and Joyce was there to make us feel welcome. This was our fifth visit to Tenerife and I have to say our most enjoyable.
So our thanks and good wishes to you once again.
Perhaps you would also pass on our thanks and good wishes to both M and J. It is currently our intention to visit Tenerife next February so hopefully we will be in touch later in the year.
Best wishes,
C & D P

S
A little belated but a big thank you for organising our holiday, we had a fantastic time, the apartments were great and we spent many a happy hour on the sun terrace! In fact Mum liked it so much she wants to return with her girlfriends (lock up your sons!!) Have you any availability the first week of April, They would prefer it to be Friday - Friday commencing 30th March, if not I think they wanted they last week of April? Basically let me know if you have anything available round then, they would prefer 2 bedrooms
Thanks in advance, and thanks again for organising such a relaxing Christmas for us all
D W